Information We Collect

When you visit our practice or use our website, we may collect the following types of personal information:

• Name, email address, and other contact information you provide when scheduling an appointment or submitting a contact form
• Medical history, skin type, treatment preferences, and health information relevant to your care
• Payment and billing information processed through our secure payment systems
• Website usage data such as pages visited, browser type, and device information collected through cookies and analytics tools
• Before-and-after photographs taken with your explicit written consent

How We Use Your Information

We use the information we collect for the following purposes:

• Scheduling appointments and managing your patient account
• Developing personalized treatment plans tailored to your skin type and goals
• Communicating with you about your appointments, treatment updates, and follow-up care
• Processing payments and maintaining billing records
• Improving our website, services, and patient experience
• Complying with legal and regulatory obligations, including medical record-keeping requirements

HIPAA Compliance

As a medical aesthetics practice, Kintsu Medical Aesthetics complies with the Health Insurance Portability and Accountability Act (HIPAA). Your protected health information (PHI) is handled in accordance with HIPAA Privacy and Security Rules. We maintain administrative, technical, and physical safeguards to protect the confidentiality of your medical records and personal health information. A separate Notice of Privacy Practices is provided to all patients and is available upon request.

Third-Party Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• With service providers who assist in operating our practice (such as payment processors, appointment scheduling platforms, and IT support), bound by confidentiality agreements
• When required by law, regulation, or valid legal process
• With your explicit consent, such as sharing treatment photographs for educational or marketing purposes

Cookies and Website Analytics

Our website uses cookies and similar technologies to enhance your browsing experience and analyze site traffic. Cookies are small text files stored on your device that help us understand how visitors interact with our site. You can control cookie preferences through your browser settings. Disabling cookies may affect certain features of our website. We may use third-party analytics services such as Google Analytics to collect anonymized usage data.

Data Security

We implement industry-standard security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. These measures include encrypted data transmission (SSL/TLS), secure storage systems, access controls, and regular security assessments. While no method of data transmission or storage is completely secure, we are committed to protecting your information to the fullest extent possible.

Your Rights

You have the right to:

• Request access to the personal information we hold about you
• Request correction of inaccurate or incomplete personal information
• Request deletion of your personal information, subject to legal and medical record retention requirements
• Opt out of marketing communications at any time
• Obtain a copy of your medical records in accordance with HIPAA regulations

Changes to This Policy

We may update this privacy policy from time to time to reflect changes in our practices or applicable laws. Any updates will be posted on this page with a revised "Last updated" date. We encourage you to review this policy periodically.

Contact Us

If you have questions about this privacy policy or wish to exercise any of your rights, please contact us: